Returns, shipping & terms and conditions
All orders are shipping using the 'signed-for' service. We also use 'airsure' for international items that need a faster service, there may be a small extra charge for this.
All items are MADE TO ORDER. This means that there will be a waiting time
Terms and conditions
If you order the wrong size the garment it may be exchanged for a different size, with only the postage costs being charged. This does not apply when custom measurements are given, so please be sure when ordering. This must be done within 7 days. Giving the correct measurements at the time of ordering will mean that getting the wrong size will not be a problem
Goods must be returned unworn.
Any problems must be reported within 8 days.
ALL SALE ITEMS ARE FINAL. No returns or exchanges on any sale item bought.
Any manufacturing defects will be replaced at no cost by Jane Doe.
All items are made to order, so please be aware there may be a waiting time. We will keep you informed on delivery times. Orders are usually shipped within 2-6 weeks depending on how busy we are. If you need the item for a certain date/event please let us know when ordering and we can let you know if it is possible.
Payments are made through secure online payments by Paypal.
You dont need a Paypal account to pay with Paypal.
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100% protection against unauthorized payments sent from your account.
With PayPal, you're protected against unauthorized payments sent from your account.
-PayPal sends an email confirmation of every account transaction.
-If you receive confirmation of a transaction you don't recognize, our 24/7 customer support team will help you sort out the situation.
PayPal's industry-leading fraud prevention measures and our one-of-a-kind method of keeping your financial information private from sellers make us a safe way to pay online.